BFP
Bureau of Fire Protection
A single line of duty for every agency that answers when the city calls.
Citizens dial in once. Reports route to the right agencies — sometimes one, often several — based on the type of emergency, with no human relay between report and dispatch desk.
A vehicular collision with injuries reaches Traffic, Police, and Fire in the same breath. A flooded barangay reaches DRRMO and BFP. Calls arrive at the right desk, with the right dispatcher already on duty.